There are currently over 50 different change management models that have been developed to help companies plan, organize and deliver change. By “models” I mean the structured processes (and tools) used to manage change. For example, models range from a series of steps (Lewin’s “Unfreeze – Change – Re-freeze,” or Read more…
Change management is not a straight road with a clear beginning and an end. Inc. Magazine writer, Soren Kaplan warned of inevitable disruption in the field of change management if we continue to think about this topic in same way we always have. Change management, he maintains, is an oxymoron. Read more…
In my career managing digital transformation projects and many hundreds of people, the ratio of time I’ve spent resolving people issues over technical issues is probably 1000:1. A good understanding of people is fundamental to delivering any project –to say the least. But it took some time for me to Read more…
As we navigate change in the business world or in our private lives, we sometimes find we are doing OK, but wonder how we can be of the greatest use to others. This five-point primer on the bests ways to help (numbers added by me) was written by Sandra Krot, Read more…
According to the Center for Creative Leadership, just 18 percent of executives rate their organization’s executive team as being “very effective.” That report card is so much worse than I imagined. The CCL article on Effective Leadership in TrainingMag asserts, “…individual leaders often struggle to balance the conflicts that can Read more…
I’ve been thinking about why big system implementations fail. Some multimillion-dollar ERP implementation failures are legend. I don’t need to repeat the need for the right partners, technology and business case. But what about business culture, particularly the impact of silos, on project success? Why silo-driven business culture kills strategic technology Read more…
The busier people get, the more I hear about the need to “make time” for creative thinking. Nothing wrong with this – I’ve done it. Interestingly it didn’t work out as well as I’d hoped. Here’s why… Things get tricky when I treat my own creative thinking as something that Read more…
Managing change? Information about process and technology changes is not enough to win people over.
One of the complaints I hear is often is “I have no time for strategic thinking.” The more projects land on executive desks, the greater the need for creating high impact with little time. Imagine you are leading a process improvement project to reduce duplication in the branch offices and Read more…