Implement Change Successfully
We use two approaches to help you implement change.
A Change Framework. Structures for managing change. These include strategic objectives, change roadmaps, allocated resources and well-structured projects.
An Engagement Framework. There’s no change without people. Engagement determines the outcome of a change initiative, no matter how well-structured.
Our two-prong approach is based on more than 20 years applying many change management models and delivering business transformation
We’ve found that to be successful, create a delivery structure that makes sense and address the people side of change. We help you do both.
Change Framework: E.V.O.L.V.E.
We use E.V.O.L.V.E. as a best practice approach
- Evaluate current state (the way you work now) and what needs to change. Clearly articulate any gaps and what it will take to move to where you want to be.
- Vision. (verb) Articulate goals that align with your business strategy, are financially sound, and have full leadership support.
- Orient toward goals with a clear roadmap, detailed plans for implementation and key metrics you’ll use to establish that changes have taken root.
- Lift and shift any resistance, create engagement and ensure your leaders are well-equipped to model and support the move to new ways of working.
- Validate the approach with tests or pilots (as needed, depending on scale). Take the pulse regularly and use learning to refine and adapt your plans.
- Execute the roadmap and continue to E.V.O.L.V.E. After all, change is a constant!
Typically projects begin in Evaluate. But in practice, this framework is circular and flexible.
It is never too late to apply the framework. We are here to help with that, but also to transfer knowledge and skills so you gain the ability to run projects successfully after we’ve gone.
Engagement Framework: Insight Principles
Most initiatives fail to create engagement or address resistance effectively. The realm of human behavior, especially addressing negative behaviors can be complex. And delicate. For this reason we’ve chosen to work with insight principles.
Insight principles addresses the hard problem of why people don’t all respond to change in the same way. And makes it possible to work with that individual variation, not against it.
Assumptions about human behavior.
The insight-based approach is based on the assumption that human beings behave in line with what they think. In other words, behavior comes from the inside -> out. And not the other way around.
Insight principles address change from the understanding that insight is the source of change. This facilitates profound, lasting and sometimes rapid change to occur.
Insight is always possible.
Insights shift behavior.
Anyone can change because anyone can have an insight.
How Insight Principles Support Change
Insight Principles work directly with insight, rather than behavior.
Insight is simply a new thought but it has the power to shift how we see things and as a result, how we act.
Think in terms of exercise, diet and healthy choices. For example, we often know something would be good for us, but don’t do it — despite plenty of information about the benefits and maybe even external pressure.
Consider a time when you shifted a habit.
On some reflection, you may notice you had an insight about that habit.
Insight is not a big AHA! It’s simply seeing something in a way you hadn’t seen before. That is why it’s so impactful for business teams and leaders to develop an eye for it.
Insight is a catalyst. It leads us to put down the cigarettes, go to the gym or eat more veggies. In the same way, it can dissolve resistance and be a powerful assist in the change process.
What are Insight Principles?
Insight principles are foundational. They explain how we function insightfully as human beings. By learning three principles of insight, people understand better how the mind works and this shifts how they see. That shift affects habitual thinking, long-standing attitudes, and behaviors.
Insight principles are universal. They apply in all human beings. There is no one who is “incapable” of having an insight. So no one is incapable of doing things differently.
Insight principles programs are effective. They culminate in teams and individuals learning to work with insight as a foundation for delivering and participating in change.
Results (the power of insight)
Insight principles have delivered results in companies all over the world.
Insight Principles are used to
- create breakthroughs
- spark fresh thinking
- resolve “impossible” challenges
- create positive engagement
When it comes to powering change, there’s nothing more effective.
The book Invisible Power, Insight Principles at Work provides many case studies of the application of insight principles in business.
Our founder, Elese Coit, collaborated as editor on this book and partners with the authors in delivering programs and disseminating this breakthrough approach.
When to use insight principles
Insight principles programs can be effectively applied at any stage of the a project.
It doesn’t matter if resistance has built to a crescendo or the project is in planning stage, insight principles programs are tailored to address the immediate business needs and goals.
No challenge is too difficult for insight.